Privacy Policy

1) Personal Data We Collect

A. Account & Verification Data

Name, email, phone; company name, role/title; corporate identifiers; beneficial ownership/authorization documents (if provided); verification status.

B. Listing & Transaction Data

Vessel Listing details you submit; uploaded photos/documents; negotiation terms; messages; offer/counter-offer history.

C. Technical Data

IP address, device/browser info, logs, timestamps, usage events, cookies, approximate location (from IP), security signals.

D. Support & Communications

Emails/messages to support, ticket content, feedback.

2) How We Use Data (Purposes)

We use personal data to:

• •Operate the Platform (accounts, Listings, messaging, offers/counters);
• •Verify Users and prevent fraud/abuse;
• •Provide support and communicate service messages;
• •Monitor performance, debugging, and security;
• •Comply with legal obligations (sanctions/AML, law enforcement requests);
• •Enforce Terms and protect rights.

3) Legal Bases (GDPR)

We process data based on:

• •Contract (to provide the Platform features you request);
• •Legitimate interests (fraud prevention, security, improving the service);
• •Legal obligations (compliance, recordkeeping, responding to lawful requests);
• •Consent (where required for optional cookies/marketing, if you do it).

4) Sharing & Data Processors

We do not sell your personal data. We engage trusted third-party service providers ("Processors") to assist in operating the Platform's secure infrastructure. These processors operate under strict confidentiality agreements and include:

Cloud Infrastructure & Database Providers: To securely host the Platform, store User accounts, and manage vessel data.

Email Delivery Services: To send transactional notifications (e.g., offers, password resets).

Analytics Providers: To analyze Platform traffic trends without tracking personal identities (privacy-focused analytics).

Legal & Compliance Authorities: We may disclose data if required by law (e.g., AML/Sanctions compliance) or to enforce our Terms of Service.

5) International Transfers

If data is processed outside the EEA/UK, we use appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms.

6) Data Retention

We retain personal data as long as necessary for:

• •Providing the Platform;
• •Compliance and dispute resolution;
• •Security and fraud prevention.

Typical retention: account data while active; logs for 90 days; transaction records for 7 years where legally necessary.

7) Your Rights (EEA/UK)

You may have rights to:

• •Access, rectify, delete;
• •Restrict / object;
• •Portability;
• •Withdraw consent (where applicable);
• •Complain to your supervisory authority.

To exercise rights: email support@snp-platform.com with subject "Privacy Request".

8) Cookies & Tracking Technologies

A. Strictly Necessary Cookies (Essential)

We use essential cookies and local storage tokens solely to:

• •Authenticate your identity and maintain your secure session.
• •Ensure the security of the Platform (CSRF protection).
• •Remember your interface preferences.

You cannot opt-out of these, as the Platform cannot function without them.

B. Privacy-First Analytics (No Tracking Cookies)

Unlike other platforms, we do not use cookies for analytics. We use Umami, a privacy-focused tool that measures website trends (e.g., page views) without collecting personal data, tracking your browsing history across other sites, or storing persistent cookies on your device.

C. No Ad Tracking

We do not use marketing pixels or share your data with advertising networks.

9) Security

We use reasonable technical and organizational measures to protect data. No system is 100% secure, and you use the Platform at your own risk.

10) Changes

We may update this Privacy Policy. Material changes will be posted or emailed.